What is emotional intelligence? The term was first used in 1990 by Peter Salovey and John Mayer, American psychology professors. Emotional intelligence (“EI”) refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. Have there ever been times in the workplace when you simply wanted to lash […]
For those of you who have read Mike Michalowicz’s book Profit First, good for you! For those of you who haven’t, go read it! In his book, Mike Michalowicz’s presents a fairly easy concept to business owners, and that is to set up the business so that it serves you. After all business owners, you […]
Zig Ziglar said, “You cannot consistently perform in a manner which is inconsistent with the way you see yourself.” Makes perfect sense, doesn’t it? If we want to change the outcome, then we need to change the process of achieving that outcome. Simple? Maybe. The important point to remember is that the process begins with […]
